Insights

5 minute read As a CTO, you’re responsible for protecting the sensitive data of your SaaS business and maintaining your customer’s trust.  It’s a critical role that requires staying up to date on the latest security best practices and taking proactive measures to safeguard against data breaches and other threats.  So, what can you do to protect your SaaS business and keep your customer data safe?  This checklist should help you keep a tab on the top security testing practices in 2023: ✅ Encrypt sensitive data  If your SaaS business handles sensitive information, such as personal data or financial data, it’s important to encrypt […]

5 minute read A customer of Bugasura may have moved to ClickUp. Therefore, we are not claiming that we are the best, which is why you should read on, as this is not a sales pitch. We are exploring contexts where we have become useful. We wish to share them so you can assess your context and understand which tool is suitable for your journey. Most people tend to pick a popular tool because it is loaded with features. That’s how they make a wrong decision with full confidence.  ClickUp competes with Jira, which still is a giant software.  ClickUp believes that it […]

4 minute read The bug tracker is among the least reinvented products in decades. We are changing it. But even before we reinvented it, we asked – what does a reinvented bug tracker look like? Why reinvent something that is working? Bug tracking tools empower development teams at every step of the bug life cycle. The tool facilitates the logging by the testers of concise and accurate bug reports. Bug reports help developers in reproducing the bugs and quickly fixing them. The hallmark of a good bug report is that it should not require any further communication or follow-up questions. The time, thus […]

2 minute read For the sake of understanding, I will break it down into episodes based on the chronology of how it occurred to me. Episode 1-Reporting Time As a hands-on tester, one big problem I faced is the time to report bugs when testing on a mobile phone. Take a screenshot – send it over email – download it on the laptop – again upload to Jira and write the bug report. Every bug I found – I wasted 15 minutes in reporting it and hence it slows down my testing. Also, I don’t want to spend time writing steps to reproduce […]

4 minute read Discord is an excellent platform for bringing in users and engaging them with what they like and don’t like. We know of Indie developers building new-age modern software who have moved away from Git Issues and have started using Discord. However, they all face one serious problem – it can get very noisy. Noise is bad for developer productivity The requirements for the use of tracking tools are rather stringent. The ‘noise’ around defect tracking mainly arises from the overhead of adhering to strict conditions. There is no argument over the utility of defect tracking, per se.  Often, developers in […]

2 minute read Above is a story about Priya who is a QA Tester. She was assigned to test an app, but she was struggling to find a bug in the app. She used Bugasura to help her report bugs. An idea dawned upon her, she started checking the reviews of the app she was testing. She went through the user problems in the reviews and found a very deep-rooted bug that was depreciating the User Experience of the app. The Product Team was really happy with Priya’s work; the bug was the cause for all the bad reviews of the app. The […]

3 minute read This week we interview Nishantha CK, 4 years into Software Testing. Prior to Moolya, she was working with Accenture. She is a self-starter, lightning-quick when it comes to acquiring new skills and a problem-solver. In her spare time, Nisha is an avid reader, also loves penning down her thoughts. She is a trained Indian classical singer and actively does voluntary work on humanitarian ground. Nishantha has clocked more than 213 hours of testing and reporting on Bugasura App. We asked her a few questions about her experience with Bugasura, and how does it change her way of testing (if it […]

4 minute read Founding a start-up and coding is complicated enough to keep founders and the start-up’s teams busy. With myriad things on their plates to worry about, start-ups can do without having to deal with either an inadequate or an overly unwieldy and complicated bug tracker.  A bug tracking tool is necessary for a start-up developing tech products/services – be it software, apps, website design, etc. Customers expect bug-free products for a smooth user experience. Quality Assurance (QA) is key to providing users with a superior experience, and a bug tracking tool in this context becomes an inescapable necessity for QA.  At […]

5 minute read Product quality, which is of paramount importance today, is achieved by choosing and maintaining the right bug tracking metrics. This is because these metrics play a pivotal role in helping teams streamline processes, prioritize tasks, and deliver exceptional software. For seasoned Product Managers and Team Leads, the differentiating line between a successful project and one that falls short is rather clear. It lies in the selecting and leveraging of the right metrics. Therefore, it is crucial to possess a keen understanding of the test metrics that matter most, the various types of metrics in software testing, and actionable insights that […]

4 minute read Modern banking is almost entirely driven by digitalization. Apps have become the preferred medium for financial transactions. However, this convenience is not without significant risks. Banking app security issues remain one of the most critical and serious concerns. Not only do they compromise user privacy, but they also tarnish the trust that banks relentlessly work to maintain. Therefore, identifying and addressing these vulnerabilities is both a technical and strategic imperative. To do that, it is crucial for teams to be well aware of the most common vulnerabilities in cyber security, actionable solutions, and relevant tools that can accelerate and enhance […]

7 minute read The stakes for application security have never been higher. Studies have revealed that cyberattacks occur every 39 seconds, directly impacting the cost of vulnerabilities, especially in industries like Crypto and Fintech, both of which hold massive troves of sensitive user data. Companies must, therefore, prioritize robust security testing in software testing to safeguard sensitive data and maintain user trust. Yet another report by IBM highlighted that the average cost of a data breach was at an all-time high of $4.35 million in 2022.  DevOps engineers and QA professionals have, over the years, focused much of their efforts on ensuring robust […]

5 minute read One of the glaring scenarios observed in the post-COVID era is the rise of remote learning, which has transformed the education landscape. With over 1.5 billion learners impacted by the COVID-19 pandemic, EdTech platforms, as pivotal education software solutions, faced unprecedented demands. The sector’s explosive growth highlighted the critical importance of scalability. Systems that cannot seamlessly accommodate surges in users, devices, and data volumes risk severe performance degradation, leading to frustrated students, dissatisfied educators, and lost institutional clients. Scalability testing is paramount to ensuring that EdTech platforms can handle these dynamic demands without compromising performance, reliability, or user experience. However, […]

6 minute read These days, smartphones, high-speed internet, and mobile connectivity are all we see around us, making these nothing short of the lifeline of modern living. Mobile apps have emerged as the preferred tool for individuals to use in their daily lives, whether they are shopping for necessities, streaming entertainment, participating in virtual meetings, or maintaining relationships with loved ones. The figures are stunning. Globally, more than 7 billion people are dependent on mobile devices, transcending age groups, geographies, and industries. We are only given a glimpse of the extent of this dependency by the various tasks performed on mobile devices, such […]

5 minute read A much-anticipated mobile banking app was launched with great fanfare. However, within just hours, the app store was flooded with user complaints. Features that worked perfectly during testing have miserably failed on specific devices. Additionally, the app crashes when users attempt transactions, costing the company both revenue and trust. Despite a rigorous mobile app testing process, device-specific issues were overlooked, leading to critical user experience breakdowns—ones that could only be caught on real devices.  This scenario is all too common in the mobile app development industry, and yet, somehow, it is often least prepared for. With 6.92 billion smartphone users […]

5 minute read The world of software development is one where precision meets innovation, and in this world, bug-tracking documents play a critical role in ensuring seamless functionality. When it comes to QA testers and product managers, documenting bugs is more than merely jotting down errors; it is about bridging the gap between discovery and resolution, the very cornerstone of effective software testing documentation. Poorly documented bugs can lead to delays, redundant discussions, and frustrated teams, which in turn impact timelines and product quality. Effective bug documentation is both an art and a science. It is about identifying and utilizing the right tools […]

6 minute read Yes, you’ve heard us say it one too many times—delivering flawless applications is a non-negotiable standard! However, this is not as easy as it seems! With every new feature or update, the risk of introducing unintended bugs into previously working areas increases significantly. This is precisely where and why regression testing in software testing becomes a cornerstone of quality assurance. For seasoned QA engineers and testing leads, crafting a smart regression testing strategy is critical to ensuring software reliability, reducing rework, and accelerating release cycles. There are a number of intricacies of regression testing in software testing, such as what […]

7 minute read The stakes for application security have never been higher. Studies have revealed that cyberattacks occur every 39 seconds, directly impacting the cost of vulnerabilities, especially in industries like Crypto and Fintech, both of which hold massive troves of sensitive user data. Companies must, therefore, prioritize robust security testing in software testing to safeguard sensitive data and maintain user trust. Yet another report by IBM highlighted that the average cost of a data breach was at an all-time high of $4.35 million in 2022.  DevOps engineers and QA professionals have, over the years, focused much of their efforts on ensuring robust […]

7 minute read User experience is what it’s all about! Development teams are slogging it out to ensure that their users’ experience with their apps are as smooth as butter. Static web pages are all too rapidly becoming obsolete, being taken over by dynamic and responsive web applications because of the seamless and engaging user experience that it provides. However, these are more complex than what meets the eye. Each of these dynamic and responsive wed applications are characterized by their interactive elements, real-time updates, and the ability to adapt seamlessly to various screen sizes and devices. Given its complexity, building such applications […]

7 minute read Let’s consider a scenario that just might be all too familiar to you. Your team is just a few moments away from the most awaited product launch. Everything is set! Your design team has aced it with a pixel-perfect UI, product managers have never been more confident in the features, and the marketing team has really gone out of its way to get everyone hyped up about the release. But the dreaded thing shows its ugly head! Just as the QA team begins cross-browser testing, critical issues start surfacing—buttons misaligned on the browser, form validation failing on specific Android devices, […]

5 minute read Today, software development teams are under unparalleled pressure to deliver high-quality products at an accelerated pace. Studies indicate that automated test case generation (ATCG) can save development teams up to 50% of their testing time, significantly boosting productivity and enabling faster product launches, making automated test case generation tools indispensable. These tools are designed to create robust, comprehensive test cases,  offering unprecedented support. It is not unknown that manual test case design is often fraught with inefficiencies, such as being time-consuming, more prone to human error, and difficult to scale. So, choosing the right automated test case generation tool as […]

5 minute read Peer review is a must-have in software testing! It plays a critical role in improving code quality, facilitating collaboration, and enhancing product reliability. It is an integral part of quality assurance allowing testers to identify potential bugs and enhance the overall development process. However, all this is possible only when it is carried out in a highly structured manner. Bug-tracking tools like Bugasura enhance the efficiency of peer review with the robust structure that it offers through its various features. This blog explores the significance of peer review, its impact on code quality, and best practices for implementing it effectively. […]

4 minute read As the software industry advances, high-quality, bug-free products are in great demand like never before. The increasing complexity of modern software has also exposed the limitations of traditional bug-tracking methods. Product reliability, satisfaction of customer expectations, lowered project costs, and reduced technical debt have now been understood to be inextricably linked to early bug detection.  Therefore, addressing issues early in the development process has become a foundational aspect of effective product lifecycle management. The Role of AI in Bug Tracking AI and machine learning (ML) are now redefining bug tracking. Human error is being significantly minimized by automating detection, triage, […]

10 minute read Jira is no newbie! For over two decades, it has held a strong presence in the software development and project management community, setting standards for bug tracking and resolution, task management, and improved collaboration. Two decades on and everyone is still talking about Jira – except now it’s more about ditching Jira and exploring Jira alternatives. What caused this shift?  Why are teams exploring Jira alternatives? Although Jira has been a legendary tool in this vertical, its complexity has been making it increasingly irrelevant in today’s agile environment. About 38% of project management tool users are frustrated with its complex […]

11 minute read Deciphering clients’ complex business needs and simplifying technical jargon into more straightforward and actionable terms is just the tip of the Business Analysts’ (BA) iceberg. As they strive to ensure clear communication among all stakeholders, it’s safe to say that they are the glue that holds it all together. Although today’s agile environment can sometimes feel unsurmountable with constantly evolving priorities and urgent fires that need attention and resolution, it is not impossible. With bug-tracking tools like Bugasura, BAs can seamlessly accomplish their tasks with finesse and deliver high-quality products.  The traditional systematic approach, which involves gathering, analyzing, and manually […]

5 minute read Black Friday and Cyber Monday are just the perfect times to grab incredible deals — especially in the tech industry. But with so many deals for tracking software and other tech tools out there, we understand that it can be overwhelming to know which one truly delivers the best value. So, in our pursuit to make life easier for you (which is what Bugasura is all about!!), we’ve compiled a list of some of the best Black Friday Cyber Monday deals to help you make the right decision to level up your business this year. ProofHub: Get 40% off the […]

4 minute read Discord is an excellent platform for bringing in users and engaging them with what they like and don’t like. We know of Indie developers building new-age modern software who have moved away from Git Issues and have started using Discord. However, they all face one serious problem – it can get very noisy. Noise is bad for developer productivity The requirements for the use of tracking tools are rather stringent. The ‘noise’ around defect tracking mainly arises from the overhead of adhering to strict conditions. There is no argument over the utility of defect tracking, per se.  Often, developers in […]

4 minute read The bug tracker is among the least reinvented products in decades. We are changing it. But even before we reinvented it, we asked – what does a reinvented bug tracker look like? Why reinvent something that is working? Bug tracking tools empower development teams at every step of the bug life cycle. The tool facilitates the logging by the testers of concise and accurate bug reports. Bug reports help developers in reproducing the bugs and quickly fixing them. The hallmark of a good bug report is that it should not require any further communication or follow-up questions. The time, thus […]

4 minute read UX is not UI. The world agrees but thinks and does otherwise. UI gets cluttered as more and more features are added, or the product has too many options to play around with.  Bug trackers and Project Management (PM) tools are like cockpit controls in a modern airplane. The only difference is that most bug trackers aren’t designed for skilled, busy engineers to operate. They put every button in a cluttered fashion that causes engineers’ productivity to fall. Comparison of cockpit controls The visual complexity of tools that are meant to improve productivity can, paradoxically, reduce productivity. Let’s understand how […]

4 minute read In the not too distant past, project teams comprised close-knit groups that were all co-located with their managers.  Today’s modern workplace is rather different. The project teams are characterized by globally distributed teams, remote working, and online collaboration. The need to cope with project planning, organization, assigning accountability, and following-up, makes project management tools an inescapable necessity for efficient functioning.  The development of a software tool for improving a business process, expanding into a new market, and constructing a bridge are a few common project examples that a project management tool can help execute seamlessly.  What do Project Management (PM) […]

2 minute read Above is a story about Priya who is a QA Tester. She was assigned to test an app, but she was struggling to find a bug in the app. She used Bugasura to help her report bugs. An idea dawned upon her, she started checking the reviews of the app she was testing. She went through the user problems in the reviews and found a very deep-rooted bug that was depreciating the User Experience of the app. The Product Team was really happy with Priya’s work; the bug was the cause for all the bad reviews of the app. The […]

7 minute read User experience is what it’s all about! Development teams are slogging it out to ensure that their users’ experience with their apps are as smooth as butter. Static web pages are all too rapidly becoming obsolete, being taken over by dynamic and responsive web applications because of the seamless and engaging user experience that it provides. However, these are more complex than what meets the eye. Each of these dynamic and responsive wed applications are characterized by their interactive elements, real-time updates, and the ability to adapt seamlessly to various screen sizes and devices. Given its complexity, building such applications […]

7 minute read Let’s consider a scenario that just might be all too familiar to you. Your team is just a few moments away from the most awaited product launch. Everything is set! Your design team has aced it with a pixel-perfect UI, product managers have never been more confident in the features, and the marketing team has really gone out of its way to get everyone hyped up about the release. But the dreaded thing shows its ugly head! Just as the QA team begins cross-browser testing, critical issues start surfacing—buttons misaligned on the browser, form validation failing on specific Android devices, […]

6 minute read Why Does Bug Density Matter? Startups and scaling businesses operate in an extremely competitive environment. They are constantly faced with immense pressure to deliver innovative software solutions rapidly. Fortunately or unfortunately, in the pursuit of speed, quality is the most common casualty. A single, seemingly minor bug can quickly escalate into a significant crisis, leading to costly production outages, delayed launches, and severely damaged user trust. In fact, according to a recent study by the Standish Group, a little over fifty per cent of software projects fail to meet deadlines or exceed their budgets, all of which were attributed to […]

5 minute read The software landscape is a battlefield. Every microsecond matters, and as for user expectations, they keep soaring!  Bugs in software testing have become inevitable. These are the silent assassins. They creep their way into the code invisibly and insidiously. Threatening to derail launches, they completely shatter user trust and cripple your bottom line. How efficiently they are identified, tracked, and resolved has the potential to make or break product delivery timelines.  Research, including a study by the Standish Group, indicates that undetected bugs can significantly impact software projects, causing delays of up to 30% and budget overruns in more than […]

4 minute read Your team is deep into testing the final stages of a critical product release when a bug is flagged—a critical one. Numerous hours pass navigating redundant bug reports, debating its severity, and assigning ownership, but the bug itself has yet to be addressed. The product release is delayed, customer dissatisfaction intensifies, and your team’s efficiency is at an all-time low. It sounds familiar, doesn’t it? This is exactly what effective bug triage aims to eliminate. The bug triage transforms how QA teams manage issues and paves the way for faster, smoother software releases by prioritizing and organizing bug fixes. What […]

9 minute read The pace at which the software landscape is evolving, balancing product quality and technical debt has become increasingly challenging. Seasoned leaders in IT and software development, such as CTOs and heads of IT know well that the stakes are high when it comes to bugs and fixing them. A single bug, when detected post-release, can cost up to 100 times more to resolve than if it was identified during the development phase. Additionally, unchecked technical debt has been reported by 70% of IT leaders as a significant constraint on agile development and productivity. It is within this context that bug-tracking […]

9 minute read   Bugs are almost an indispensable part of the software development cycle. A bug refers to an error, flaw, or defect within a computer program or system that causes it to behave unexpectedly, producing incorrect results or performing unintended actions. Simply put, bugs plague every project. A bug inevitably leads to various other complications, such as delays in release, noncompliance, and bad user experiences. Therefore, reporting it well is paramount to overall development and product quality. What is a bug report? A bug report is a critical document that provides a detailed account of the issue, defect, or flaw identified […]

11 minute read Deciphering clients’ complex business needs and simplifying technical jargon into more straightforward and actionable terms is just the tip of the Business Analysts’ (BA) iceberg. As they strive to ensure clear communication among all stakeholders, it’s safe to say that they are the glue that holds it all together. Although today’s agile environment can sometimes feel unsurmountable with constantly evolving priorities and urgent fires that need attention and resolution, it is not impossible. With bug-tracking tools like Bugasura, BAs can seamlessly accomplish their tasks with finesse and deliver high-quality products.  The traditional systematic approach, which involves gathering, analyzing, and manually […]