{"id":2166,"date":"2024-02-27T16:53:14","date_gmt":"2024-02-27T11:23:14","guid":{"rendered":"https:\/\/bugasura.io\/release-notes\/?p=2166"},"modified":"2024-03-18T16:00:46","modified_gmt":"2024-03-18T10:30:46","slug":"bugasura-widget","status":"publish","type":"post","link":"https:\/\/bugasura.io\/release-notes\/bugasura-widget\/","title":{"rendered":"Bugasura Widget – The easiest way to fix your customer issues"},"content":{"rendered":"\n

Overview<\/strong><\/h2>\n\n\n\n

Bugasura Widget is a powerful addition to Bugasura’s suite of bug reporting tools, designed to supercharge your tech support team’s efficiency. This embeddable widget revolutionizes the way your customers report bugs, offering a seamless and effortless experience for both users and support teams.<\/p>\n\n\n

\n
\"\"<\/figure><\/div>\n\n\n

Introducing Bugasura Widget<\/strong><\/h2>\n\n\n\n

It eliminates the need to ask customers for screenshots or video recordings when reporting bugs. Instead, it captures bugs directly, providing invaluable context for developers and support teams. It is ideal for SaaS products, tech solutions, and support teams, as well as for internal product testing and monitoring.<\/p>\n\n\n\n

Why should you use Bugasura widget?<\/strong><\/h2>\n\n\n\n

Bugasura Widget simplifies the bug reporting process for your customers, reducing friction and streamlining communication. Its chatbot-like interface engages users in a conversation, making it easy for them to describe their issues. Additionally, it captures session replays and console logs, ensuring that developers have all the information they need to troubleshoot effectively.<\/p>\n\n\n\n

Steps to use<\/h2>\n\n\n\n
    \n
  1. Go to the project settings where you want to see the issues to be raised.<\/li>\n\n\n\n
  2. Under Integrations select reporters, where you can find the Bugasura Widget.<\/li>\n\n\n\n
  3. Simply embed it into your website or application by Copy and pasting code before the <\/body> tag of the web pages you want to integrate.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    4. Once integrated, the widget will engage users in a chat-like conversation, guiding them through the bug-reporting process. <\/p>\n\n\n

    \n
    \"\"<\/figure><\/div>\n\n\n

    5. Click on Report an issue, write an issue summary submit the issue.<\/p>\n\n\n\n

    6. The widget automatically captures session replays and console logs, which are then populated into the Bugasura issue tracker for easy tracking and resolution.<\/p>\n\n\n

    \n
    \"\"<\/figure><\/div>\n\n\n

    Try Now<\/strong><\/h2>\n\n\n\n

    Upgrade your tech support team’s efficiency and improve your bug-reporting process. Try it now and experience the difference firsthand!<\/p>\n\n\n\n

    The widget is available as part of Bugasura’s comprehensive bug reporting platform. Visit our website<\/a> to learn more and start using Bugasura Widget<\/a> today!<\/p>\n\n\n\n

    Try Bugasura Widget<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

    Bugasura Widget is a powerful addition to Bugasura’s suite of bug reporting tools, designed to supercharge your tech support team’s efficiency.<\/p>\n","protected":false},"author":9,"featured_media":2195,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","spay_email":"","footnotes":""},"categories":[171,5,178],"tags":[176],"yoast_head":"\nBugasura Widget - The easiest way to fix your customer issues - Release Notes<\/title>\n<meta name=\"description\" content=\"Bugasura widget has a chat interface engages users in a conversation, and automatically captures the customer's screen and console logs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bugasura.io\/release-notes\/bugasura-widget\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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